CFDs are complex instruments and come with a high risk of losing money rapidly due to leverage. 70.23% of retail investor accounts lose money when trading CFDs with this provider.

You should consider whether you understand how CFDs work and whether you can afford to take the high risk of losing your money.

CFDs are complex instruments and come with a high risk of losing money rapidly due to leverage. 70.23% of retail investor accounts lose money when trading CFDs with this provider. You should consider whether you understand how CFDs work and whether you can afford to take the high risk of losing your money.

Hantec Markets 投诉程序

投诉程序：我们的支持人员每周 5 天都可以通过 +44 (0) 207 036 0850 与您联系。大多数客户的疑虑都可以由我们的客户支持人员解决，他们将竭尽所能提供帮助.如果他们无法这样做，投诉将转交给专家团队进行调查。

如果您愿意，可以写信给我们：

Hantec Markets Limited
亨达大厦
纽伯里街 5-6 号
伦敦
< strong>EC1A 7HU

或者通过电子邮件与我们联系 complaints-uk@hmarkets.co.uk

为了帮助我们尽快有效地调查您的投诉，请向我们提供您的姓名和地址、我们可以联系您的日间电话号码，如果以书面形式联系我们，您的帐户详细资料。请明确说明您的投诉，以及您希望我们如何解决。

我们将在五个工作日内确认收到您的投诉，并努力在 28 天内解决您的投诉.但是，有时可能需要进行进一步调查，以确保我们完全解决您的投诉。如果发生这种情况，我们可能需要自收到您的投诉之日起最多八周的时间才能回复您，我们会及时通知您投诉的进展情况。

万一我们无法在收到投诉后的八周内解决您的投诉，或者如果您对我们的最终答复不满意，您可以通过以下方式联系金融申诉专员服务：

Exchange Tower
London< br />E14 9SR

Risk Warning
CFDs are complex instruments and come with a high risk of losing money rapidly due to leverage.
70.23% of retail investor accounts lose money when trading CFDs with this provider.
You should consider whether you understand how CFDs work and whether you can afford to take the high risk of losing your money.
Please click here to view our Risk Disclosure.

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Hantec Markets is a trading name of Hantec Group.

This website is owned and operated by Hantec Markets Holdings Limited. Hantec Markets Holdings Limited is the holding company of Hantec Markets Limited, Hantec Markets Ltd. and Hantec Markets Jordan Limited.

Hantec Markets Limited is authorised and regulated by the Financial Conduct Authority (FCA) in the UK (Register no: FRN 502635).

Hantec Markets Limited is authorised and regulated as an Investment Dealer by The Financial Services Commission of Mauritius (License no: C114013940).

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